Privacy & Cookie Policy

This privacy policy applies only to the Abuzz Interior Solutions platform located at www.abuzzinteriorsolutions.co.uk  (the "Platform"). If you do not accept this privacy policy, you must not use the Platform.

 

COLLECTION OF PERSONAL INFORMATION

We respect all laws that apply to our business, and this includes the General Data Protection Regulation (GDPR). As part of our commitment to GDPR compliance, we have updated our Privacy Policy. If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have a legal basis for doing so under applicable EU laws. We collect and use your information only where:

  • We need it to provide you access and functions on the platform

  • It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the platform and to protect our legal rights and interests;

  • You give us consent to do so for a specific purpose; or

  • We need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.

Where we are using your information because we have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the platform. If you wish to submit a subject access request or a request for erasure, please contact our data protection officer on rob@abuzz.co.uk

 

USE OF COOKIES

In addition to personal information you provide, we may also collect information about you automatically when you visit the Platform or access content in our electronic communications with you.

The collection of information may involve the use of cookies. A cookie is a small text file that is placed on your computer's hard drive by your browser. Cookies allow us to identify your computer and find out details about your visit and browsing habits so that we can offer you a more personalised experience and manage, monitor and improve services.

Most internet browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive our cookies, you may not be able to use some of the core features of the Platform.

The information collected by cookies is not tied to your contact details (such as your name or email address), it only includes general information about your computer settings, your connection to the internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Platform and geographical location.

USE OF YOUR INFORMATION

By using this Platform, you agree that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with the Platform services and developing our business which includes (without limitation):

  • personalising your visits to the Platform and developing the design and style of the Platform to improve the services provided to you;

  • contacting you if you have not finalised your order to follow up on your quote and/or to see if there was a problem with your use of the Platform;

  • informing you about the latest changes to the Platform, products, services or promotional offers that you might find interesting;

  • customer service and support;

  • communicating (and personalising such communication) with you via telephone, email, SMS, in-app chat messaging or any other means available to us;

  • enabling you to share our content with others e.g. using 'Share this' functionality;

  • conducting market research; and/or

  • carrying out technical and statistical analysis to measure the performance of our services and the Platform.

 

SHARING YOUR PERSONAL INFORMATION

We may share information about you with suppliers that we engage to help us provide certain services and/or functionality e.g online payment processing. We will use reasonable endeavours to control and be responsible for the use of your information by such suppliers.

 

KEEPING YOUR PERSONAL INFORMATION SECURE

We take the security of your personal information very seriously and have appropriate physical, technical and administrative procedures in place to help protect your personal information from unauthorized access, use or disclosure as required by law in England.

 

ACCESSING YOUR PERSONAL INFORMATION

If you wish to review or receive copies of the personal information we hold about you, change your marketing preferences or have any other queries about this privacy policy, please contact us.

We may charge a small administration fee (not exceeding the maximum permitted by law in England or Ireland as applicable) in relation to fulfilling a request for access to personal information.

 

CHANGES TO THIS PRIVACY POLICY

If we change this privacy policy, we will post the revised privacy policy here with an updated effective date. If we make significant changes to the privacy policy, we may also notify you by other means such as sending an email or posting a notice on our home page.